Snowballn' privacy notice
Hi there! Thanks for stopping by our privacy notice.
This privacy notice provides you with information about how Snowballn’ Ltd (herein referred to as ‘Snowballn’, ‘We’ or ‘Us’) collect, process and take care of your personal information. It is really important to us here at Snowballn’ that we handle your personal information carefully and in a way that is transparent, lawful and fair.
Who we are
Snowballn’ is a consultancy that helps early stage startup founders to scale their business. We are registered with the UK Companies House under the company number 15916351.
How to contact us
If you have any questions about how we collect, use, store, share or otherwise process your personal data, please reach out to us at mike@snowballn.com - we are always happy to help.
What this privacy notice covers
This privacy notice covers the processing of personal data where Snowballn' acts as the data controller. We act as the data controller when Snowballn' exercises overall control of the personal data processed - in other words, when We decide how personal data is collected, stored and used. For example, this may include when we process personal information collected via our website, for marketing purposes and to fulfill our contractual obligations.
For information about how your personal data is processed when We act as the data processor, please get in touch with the data controller.
How we lawfully process your personal data
How we process your personal data may depend on how you interact with us. Before processing your personal data, we always ensure we have an appropriate lawful basis and have told you about how your personal data will be processed.
The below table describes the purposes we may process your personal data and our lawful basis for doing so.
| Purpose We process your personal data | Categories of personal data processed | Lawful basis for processing your personal data |
| To answer your enquiries and communicate with you. | Contact information, including name, occupation, business email address, business address, business phone number and company. Information related to your enquiry and business that may contain personal information. | We have a legitimate interest in being able to respond to enquiries sent to us about the services we provide . |
| To carry out B2B direct marketing & market research. | Contact information, including name, occupation, business email address, company. Information related to your business that may include personal information. | We have a legitimate interest in being able to grow our business and reach out to business customers we think may benefit from our services. |
| To carry out our services to you. | Contact information, including name, occupation, business email address, business address, business phone number and company. Payment and banking information, including account details, transaction amount, date and time of transaction. | Our contract for services with you. We also have a legitimate interest in being able to process your personal data so we can provide our contracted services to you. |
| To fulfill our legal obligations. | Information required to be processed for legal purposes, such as tax reasons or to comply with a legal obligation. | Our legal obligations. |
| To send you our newsletter. | Contact information, including name, occupation, business email address, business address and company. | We will only send your our newsletter if you have consented by subscribing on our website or if you are already a customer of ours and we have a legitimate interest in sharing our newsletter with you. |
Who we share your personal data with
Like most companies, We sometimes need to share your personal data with third parties to help provide our service to you.
We only ever share your personal data with third party data processors where we are satisfied there is an appropriate contract, called a data processing agreement, in place.
Where we need to store your personal data outside of the United Kingdom, we make sure your personal data remains subject to the same robust protections as it would be in the United Kingdom. For example, we either ensure the country we are transferring the personal data to has been recognised as having adequate privacy regulations or that there are appropriate safeguards in place (as per Article 46, 47 or 49 of the UK GDPR).
For a copy of the safeguards relied on to transfer your personal data outside of the United Kingdom, please get in touch with us.
How long we keep you personal data for
We only ever keep your personal data for as long as we have a legitimate business reason to retain it. When we no longer have a business reason to keep your data, we securely delete it.
How we keep your personal data secure
It is really important to us to keep your personal data safe and secure. We have implemented appropriate technical and organisational measures to help safeguard your personal information and help prevent unauthorised access to your personal data. For more information on how we keep your personal data secure, please get in touch with us.
Your rights
As data subjects, you have certain rights protected by law in regards to how your personal data is processed.
You may have the following rights regarding the personal data We process about you, subject to certain exceptions:
- Right to access: You have the right to ask us if we process your personal information and for copies of your personal information
- Right to be informed: You have the right to be informed about how we process your personal information
- Right to rectification: You have the right to ask us to correct personal information you think it inaccurate
- Right to erasure: You have the right to ask us to delete your personal information in certain circumstances
- Right to restrict processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances
- Right to data portability: You have the right to ask that We transfer the personal information you gave us to another organisation, or to you, in certain circumstances
- Right to object to processing: You have the right to object to the processing of your personal data in certain circumstances
- Right to withdraw consent: You have the right to withdraw your consent at any time.
Please note that you have an absolute right to object to any direct marketing you receive from Us.
To exercise any of your rights in respect to the personal data We process, please get in touch with us. We will endeavor to respond to you as soon as possible and in any case, without undue delay and within one calendar month.
Complaints or queries
Please get in touch with us if you have any complaints or queries about how your personal data is processed. You have the right to raise a complaint with the supervisory authority in the jurisdiction you live, work or where the infringement took place.
For most of our customers and prospects, this will be the Information Commissioner’s Office. If you need support, you can get in touch with the ICO here.
If you do have a query or a complaint, We would really appreciate the opportunity to respond to your concern in the first instance so please get in touch with us and we will do everything we can to help resolve this issue with you directly.
Updates to this privacy notice
From time to time, We may make updates to this privacy notice. Such updates will be posted on our publicly available website. Please get in touch with us if you require a previous version of our privacy notice.
Last update: August 2024.